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Job opportunity
Quality Coordinator
New York, New York
Source: VNS Health careers · View original posting
- Pay
- $19.18 — $23.99 USD per hour
Employer job description
From VNS Health's posting. “We” and “our” refer to the employer.
Overview
Coordinates annual evaluation process along with training and in-service enrollment for Home Health Aides (HHAs). Partners with management to provide scheduling support and assists the department in meeting established compliance standards. Works under general supervision.
What We Provide
- Referral bonus opportunities
- Generous paid time off (PTO), starting at
- 20 days of paid time off and 9 company holidays
- Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
- Employer-matched 401k retirement saving program
- Personal and financial wellness programs
- Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
- Generous tuition reimbursement for qualifying degrees
- Opportunities for professional growth and career advancement and CEU credits
What You Will Do
- Generates a roster of aids and nurses who have been absent from work for an extended period of time; follows up with aides and assigns them to the appropriate status. Sends additional communication to aides as needed.
- Documents communication to HHAs regarding compliance tasks and follow up including documenting appropriate corrective action for HHAs.
- Creates and organizes weekday, weekend, and night on-call schedules and communicates schedule changes to management.
- Coordinates scheduling of In-Service classes for HHAs.
- Coordinates enrollment and payroll of monthly Dementia and Bone Marrow training classes for HHAs.
- Coordinates and processes completion of performance evaluations for both HHAs and supervisors.
- Liaisons with Health Services in regards to scheduling changes for HHAs.
- Follows up on no-shows/reschedules/lateness of HHA’s for In-service trainings.
- Assists supervisors in HHA attendance calls as needed.
- Performs general administrative tasks including answering telephone calls, sorting email messages and re-routing them, and sorting/distributing incoming mail. Covers front desk coverage and operations.
- Maintains Home Health Aid(HHA) compliance in accordance with corporate policies, state regulations, and contractual requirements.
- Supports rotational scheduling, including early, late, weekend, and holiday shifts.
- Provides technical support and conducts training sessions to aides for all HHA applications.
- Creates and distributes weekend and holiday coverage reports for the call center. • Provides feedback to management regarding opportunities to improve workflows. • Follows procedures to maximize operational efficiency and effectiveness of the unit. • Participates in special projects and performs other duties as assigned.
Qualifications
- Education: High School Diploma or GED equivalent required Bachelor's Degree preferred
- Work Experience: Minimum of one year of administrative and or compliance work experience required
- Experience in customer service required Strong organizational/administrative skills required
- Demonstrated problem-solving abilities required Computer literacy (human resources information system, word processing, email, internet research, data entry) preferred
Pay Range
USD $19.18 - USD $23.99 /Hr.
About Us
VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
Responsibilities
What We Provide
- Referral bonus opportunities
- Generous paid time off (PTO), starting at
- 20 days of paid time off and 9 company holidays
- Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
- Employer-matched 401k retirement saving program
- Personal and financial wellness programs
- Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
- Generous tuition reimbursement for qualifying degrees
- Opportunities for professional growth and career advancement and CEU credits
What You Will Do
- Generates a roster of aids and nurses who have been absent from work for an extended period of time; follows up with aides and assigns them to the appropriate status. Sends additional communication to aides as needed.
- Documents communication to HHAs regarding compliance tasks and follow up including documenting appropriate corrective action for HHAs.
- Creates and organizes weekday, weekend, and night on-call schedules and communicates schedule changes to management.
- Coordinates scheduling of In-Service classes for HHAs.
- Coordinates enrollment and payroll of monthly Dementia and Bone Marrow training classes for HHAs.
- Coordinates and processes completion of performance evaluations for both HHAs and supervisors.
- Liaisons with Health Services in regards to scheduling changes for HHAs.
- Follows up on no-shows/reschedules/lateness of HHA’s for In-service trainings.
- Assists supervisors in HHA attendance calls as needed.
- Performs general administrative tasks including answering telephone calls, sorting email messages and re-routing them, and sorting/distributing incoming mail. Covers front desk coverage and operations.
- Maintains Home Health Aid(HHA) compliance in accordance with corporate policies, state regulations, and contractual requirements.
- Supports rotational scheduling, including early, late, weekend, and holiday shifts.
- Provides technical support and conducts training sessions to aides for all HHA applications.
- Creates and distributes weekend and holiday coverage reports for the call center. • Provides feedback to management regarding opportunities to improve workflows. • Follows procedures to maximize operational efficiency and effectiveness of the unit. • Participates in special projects and performs other duties as assigned.
Qualifications
- Education: High School Diploma or GED equivalent required Bachelor's Degree preferred
- Work Experience: Minimum of one year of administrative and or compliance work experience required
- Experience in customer service required Strong organizational/administrative skills required
- Demonstrated problem-solving abilities required Computer literacy (human resources information system, word processing, email, internet research, data entry) preferred
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 2 days ago
- Status
- Listed as a current opening
- Apply goes to
- jobs.vnshealth.org, the employer's own site
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