Patient Flow Coordinator

Overview

Good Samaritan University Hospital is a 537- bed (including 100 nursing home beds) teaching hospital and a member of Catholic Health. With almost 900 physicians on staff, and a level II Trauma Center, we care for well over 100,000 patients annually across the south shore of Long Island. Our reputation for excellence is built on great choices and empowered leadership, and fosters a team that's focused on evidence-based practice, continual learning and exceptional quality of care.

Job Details

The Patient Flow and Throughput Coordinator is responsible for the real-time coordination, monitoring, and escalation of patient movement throughout the hospital from admission through discharge/transfer. The position functions as a hospital-wide operational resource, connecting physicians, nursing, case management, environmental services, patient transport, radiology, laboratory, surgery, admitting, and other departments to identify and resolve barriers to timely patient progression. This is a non-clinical operational position.

Responsibilities:

• Monitor census including expected admissions, discharges, pending discharges, ED boarding, transfers, PACU capacity, EVS, transport volume, ICU/step-down capacity, and operational constraints
• Monitor patients exceeding expected length of stay and support reduction of avoidable/excess days
• Coordinate with bed management, nursing, EVS, transport, and admitting to accelerate safe bed turnover.
• Communicates and works effectively across multiple hospital departments and interdisciplinary teams
• Provide operational decision support, problem-solving and barrier removal, cross-functional communication, conflict resolution and escalation for departments
• Interpret data and manage dashboard

Requirements:

• High School diploma, equivalent or relative experience.
• Minimum three years of hospital or healthcare operations, or patient throughput experience required
• Strong Microsoft Excel and data-management skills
• Experience with an electronic health record (Epic, Cerner, Meditech, or comparable system) preferred
• Knowledge of acute-care hospital operations
• Strong verbal and written communication skills

Responsibilities

• The Patient Flow and Throughput Coordinator is responsible for the real-time coordination, monitoring, and escalation of patient movement throughout the hospital from admission through discharge/transfer. The position functions as a hospital-wide operational resource, connecting physicians, nursing, case management, environmental services, patient transport, radiology, laboratory, surgery, admitting, and other departments to identify and resolve barriers to timely patient progression. This is a non-clinical operational position.

Responsibilities:

• Monitor census including expected admissions, discharges, pending discharges, ED boarding, transfers, PACU capacity, EVS, transport volume, ICU/step-down capacity, and operational constraints
• Monitor patients exceeding expected length of stay and support reduction of avoidable/excess days
• Coordinate with bed management, nursing, EVS, transport, and admitting to accelerate safe bed turnover.
• Communicates and works effectively across multiple hospital departments and interdisciplinary teams
• Provide operational decision support, problem-solving and barrier removal, cross-functional communication, conflict resolution and escalation for departments
• Interpret data and manage dashboard

Requirements:

• High School diploma, equivalent or relative experience.
• Minimum three years of hospital or healthcare operations, or patient throughput experience required
• Strong Microsoft Excel and data-management skills
• Experience with an electronic health record (Epic, Cerner, Meditech, or comparable system) preferred
• Knowledge of acute-care hospital operations
• Strong verbal and written communication skills

Qualifications

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.